Do I Pay VAT?
We ship internationally! We understand that Brexit changes have caused some confusion. We hope this puts things straight..!
Emma
Last Update 2 years ago
Do prices on the website include VAT?
Prices on the website default to show VAT excluded. Use the drop down list to view prices including VAT if needed. You will see the full VAT breakdown in the checkout.
If you are in the UK
You will be charged VAT at the checkout. If you're a business, you'll be able to claim this VAT back (but please note this is not something that retailers such as ourselves can help you with). This counts for you too, Northern Ireland.
Southern Ireland, Europe and Rest of World
We will not charge you VAT for your order, so please do not worry about paying it to us for your order. Fill up your basket and whizz over to the checkout. When you put your payment details in you will see that VAT has not been applied to your order
Customs Clearance
If you are not a UK customer, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such charges must be paid by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
If these local import and custom charges are refused or not paid by you, then the item could be returned to Reactive Parts or destroyed. If your order is not returned to us, we will not be able to refund you for your order. We would not be able to refund any original postage costs paid and can only refund for the returned products minus any costs incurred in returning them to Reactive Parts.
Reactive Parts does not accept responsibility for items being delayed through customs/security checks or adverse weather conditions. There are no refunds on shipping costs unless Reactive Parts is responsible for the error.
Can I request a VAT receipt?
VAT invoices are available from within the My Account section of our website.